Frequently Asked Questions

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Please use the form below to contact Hourglass Cosmetics Customer Service - available Monday through Friday 9am to 5pm (Pacific Time).

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Limited-Edition Gift Wrap

Holiday Gift Box

Holiday Gift Bag

Limited-Edition Gift Wrap

Select a gift box - available in this year's exclusive Katie Scott artwork - as the final touch.

Dragon

Evil Eye

Lotus Flower

Limit one gift box box per order

Limited-Edition Gift Wrap

Select a gift bag - available in this year's exclusive Katie Scott artwork - as the final touch. Gift bags arrive with tissue included.

Dragon

Evil Eye

Lotus Flower

Select up to 4 bags per design.

CHOOSE YOUR PALETTE

Shop Complexion

Veil Hydrating Skin Tint

Shop eyes

Voyeur Eyeshadow Stick

Shop Lips

Phantom Volumizing Glossy Balm

Shop Cheeks

Unreal Liquid Blush

Shop Brushes & Tools

No. 15 Blush Brush

CHOOSE YOUR PALETTE

Tell us what you need

Limited-Edition Gift Wrap

Holiday Gift Box

Holiday Gift Bag